We want you to love your saree. If something is not right, we are happy to help.
Exchange window
You can request an exchange within 7 days of delivery.
Conditions
- The saree must be unused, unwashed and unaltered
- Original tags, blouse piece and packaging must be included
- Customised or stitched items cannot be exchanged
Damaged or incorrect items
Please record an unboxing video and contact us within 48 hours of delivery with the video and photos. We will arrange a replacement or refund.
Refunds
Where a refund applies, it is processed to the original payment method (or by bank transfer / UPI for Cash on Delivery orders) within 5–7 working days after we receive the item.
How to request
Message us on WhatsApp or through our Contact page with your order number and the reason for the exchange.